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Add devices: Before

  • Unorganized copy without clear hierarchy
  • No way to remove devices
  • Challenging to see how many devices that have been added
  • Lack of separation between devices
  • “Where can I find it?” should be more descriptive for better usability
  • Unclear that a user can add devices through two methods
  • Bulk upload has lower visual priority than single devices

Add devices: After

  • Reduced and improved copy to allow the user to focus on adding devices
  • Added product image to quicker identify if the correct device has been added
  • Grid view of devices for better organization
  • Added device count to make it a faster experience
  • Added used and remaining claims to reduce phone calls to support
  • Added ability to remove devices from the list
  • Easier to identify the two ways to add devices

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