︎    ︎    ︎


Research and design
Analyzing the current experiences


︎︎︎
To start each design ask, I analyzed the existing experience whether it was an external website, a phone call with support, or a PM mockup of what they intended to create. I set up numerous reviews for each ask to learn about opportunities, requirements, limitations, and what the team’s expectations were with each design. Below are examples of questions I brought up and discussed with the team during the reviews.

︎  ︎  ︎

olsson.annamatilda@gmail.com