Analysis
User Journey Map
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User Journey Map Strategy
The user journey map highlights James’ existing experience preparing for class, taking lecture notes, creating a to-do list and completing homework. Gaining insight into his pain points and possible solutions helped generate essential and potential features needed to solve for the users’ needs.
The user journey map highlights James’ existing experience preparing for class, taking lecture notes, creating a to-do list and completing homework. Gaining insight into his pain points and possible solutions helped generate essential and potential features needed to solve for the users’ needs.